FAQ - Cht-cichewicz - Boilers, biomass heating, pellets bolier

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Solid fuel boiler

I have a lot of smoke from boiler:

Please check chimney diameter and drought, check chimney connection with boiler – it should be direct, without any turns. Clean chimney as well , it should be cleaned every season

In the start up phase I have a lot of water around the boiler:

It does not mean that the boiler is damaged. It is condense- water from chimney

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Pelletsboiler

The control unit indicates nothing in the display:
Ensure that the operation switch on the furnace is switched on and that the overheating protection, backside fire protection or door contact breaker have not triggered

The boiler/burner does not ignite:
The stating dose is wrong, should be approximately 3 decilitres. Make sure that the igniter gets warm.
Clean the burner.

The burner starts but stops
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Woodchip -biomass boilers

• Backfire in the feed tube: Although the feed screw is emptied during a feed
screw overheating alarm, a backfire might reach the feed tube for some reason.
The logic display shows an alarm [FEED SCREW OVERHEATED!] figure 31 and
the feed tube feels hot or has become black and the water container should also
be empty. Drive fuel to the combustion chamber of the boiler using the screw
manual operating switch until new

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Guarantee Card

GUARANTEE.pdf